Support
Having trouble, or have an idea? Write to us and we’ll get back to you as soon as we can.
Emailsupport@xamally.com
Common questions
Why not make the plan myself, or ask a chatbot?
You can. Xamally does the part people skip. It shares your time by priority across all your exams, backwards from each date. When you miss a day, it calculates the plan again. A hand-made or chatbot plan stays the same after the first missed day.
Is Xamally free?
Downloading Xamally and adding your exams is free. To use your plan, try the annual plan free for 14 days (cancel during the trial and you won’t be charged), or buy a 2-month pack once, with no subscription.
Do I need an account?
No. Xamally works fully without one. Signing in is only for backing up your plan and moving it to a new phone.
Where is my data stored?
Your courses, sessions and promises are stored on your phone. If you sign in, a backup of your plan is uploaded to our server. We never sell your data. Details are in the privacy policy.
What if I miss a session?
Tap Postpone: the missed time moves to your next free study slots before the exam, usually the course’s next study days. If there’s no room left, Xamally tells you and shows your options.
My exam is soon. Is it too late?
Xamally asks for about two weeks before your first exam, because students with higher grades usually started then. If your exams are closer but your study time still fits, it builds a shorter plan straight away; if it really doesn’t fit, it tells you honestly and shows your options.
What if my exam date changes?
Edit the course and change the date. Xamally offers to rebuild your plan around the new date.
Is it only for university?
It’s designed around midterm and finals weeks, but it works for any exam with a date.
How do I cancel my subscription?
In your App Store or Google Play account settings, at least 24 hours before the period ends. Cancel during the trial and you won’t be charged.
Deleting your account and data
- Open Settings in the app.
- Under “Your data”, tap “Delete all my data” and confirm.
- The data on your phone, your cloud backup, the photos and videos you uploaded and your account are deleted.
If you can’t open the app, email us from the address linked to your account with the subject “Delete my account”; we delete your account and backup within 30 days.
What is not deleted: Apple, Google and RevenueCat keep the record of your purchases, as billing and the law require. Anonymous usage data and optional survey answers are never linked to you, so they can’t be found or deleted. Nothing else is kept.
Deleting your account doesn’t cancel your subscription. Cancel it in your App Store or Google Play account settings.