Support

Having trouble, or have an idea? Write to us and we’ll get back to you as soon as we can.

Common questions

Do I need an account?

No. Xamally works fully without one. Signing in is only for backing up your plan and moving it to a new phone.

Where is my data stored?

Your courses, sessions and promises are stored on your phone. If you sign in, a backup of your plan is uploaded to our server. We never sell your data. Details are in the privacy policy.

What if I miss a session?

Tap Postpone and the session moves to the next free slot. If there’s no room left, Xamally tells you and shows your options.

What if my exam date changes?

Edit the course and change the date. Xamally offers to rebuild your plan around the new date.

Is it only for university?

It’s designed around midterm and finals weeks, but it works for any exam with a date.

How do I cancel my subscription?

In your App Store or Google Play account settings, at least 24 hours before the period ends. Cancel during the trial and you won’t be charged.

Deleting your account and data

Open Settings in the app.
Under “Your data”, tap “Delete all my data” and confirm.
The data on your phone, your cloud backup, the photos and videos you uploaded and your account are deleted.

If you can’t open the app, email us from the address linked to your account with the subject “Delete my account”; we delete your account and backup within 30 days.

Deleting your account doesn’t cancel your subscription. Cancel it in your App Store or Google Play account settings.